ATM Technology Analyst
NAB Innovation Centre Vietnam
Tòa nhà The Hallmark, Đường Trần Bạch Đằng, P. Phú Thuận, An Khánh, Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
ABOUT THE JOB
We are seeking motivated ATM Technology Analyst to join the team at National Australia Bank. As an ATM Technology Analyst, you will be able to improve communications and pay attention to details/self-sufficient.
YOUR JOB RESPONSIBILITIES
• Provides technical support and assistance to our Retail Frontline Colleagues.
• Co-ordinate with internal IT and external vendors and ensure reliability of the Frontline Services
• Monitor alerts and escalate issues for all applicable procedures and systems.
• Incident management co-ordination with vendors where applicable
• Ownership of reporting within Frontline Technology team
• Provide escalation support to Retail Frontline Colleagues for incidents impacting Frontline and ATM Services
• Provide process improvement ideas and suggestions that help improve the overall support processes that are pertinent to providing greater value.
• Be solution driven and take ownership in the successful resolution of inc
• Change management.
We are seeking motivated ATM Technology Analyst to join the team at National Australia Bank. As an ATM Technology Analyst, you will be able to improve communications and pay attention to details/self-sufficient.
YOUR JOB RESPONSIBILITIES
• Provides technical support and assistance to our Retail Frontline Colleagues.
• Co-ordinate with internal IT and external vendors and ensure reliability of the Frontline Services
• Monitor alerts and escalate issues for all applicable procedures and systems.
• Incident management co-ordination with vendors where applicable
• Ownership of reporting within Frontline Technology team
• Provide escalation support to Retail Frontline Colleagues for incidents impacting Frontline and ATM Services
• Provide process improvement ideas and suggestions that help improve the overall support processes that are pertinent to providing greater value.
• Be solution driven and take ownership in the successful resolution of inc
• Change management.
Quyền lợi được hưởng
Very competitive remuneration package
,#Hybrid and flexible working environment
,#Build products for millions of users in Australia
,#Hybrid and flexible working environment
,#Build products for millions of users in Australia
Yêu cầu kỹ năng
ITIL, ATM, ATM Technique, Vận Hành Máy ATM, Software Technology
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