ATM Technology Analyst

NAB Innovation Centre Vietnam Tòa nhà The Hallmark, Đường Trần Bạch Đằng, P. Phú Thuận, An Khánh, Thủ Đức, Thành phố Hồ Chí Minh, Việt Nam
Hết hạn Xóa tin

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

ABOUT THE JOB
We are seeking motivated ATM Technology Analyst to join the team at National Australia Bank. As an ATM Technology Analyst, you will be able to improve communications and pay attention to details/self-sufficient.
YOUR JOB RESPONSIBILITIES
• Provides technical support and assistance to our Retail Frontline Colleagues.
• Co-ordinate with internal IT and external vendors and ensure reliability of the Frontline Services
• Monitor alerts and escalate issues for all applicable procedures and systems.
• Incident management co-ordination with vendors where applicable
• Ownership of reporting within Frontline Technology team
• Provide escalation support to Retail Frontline Colleagues for incidents impacting Frontline and ATM Services
• Provide process improvement ideas and suggestions that help improve the overall support processes that are pertinent to providing greater value.
• Be solution driven and take ownership in the successful resolution of inc
• Change management.

Quyền lợi được hưởng

Very competitive remuneration package
,#Hybrid and flexible working environment
,#Build products for millions of users in Australia

Yêu cầu kỹ năng

ITIL, ATM, ATM Technique, Vận Hành Máy ATM, Software Technology