Chuyên Viên Giao Dịch/Billing Clerk- Night Shift

CÔNG TY TNHH MTV OUTSOURCE SOLUTIONS Lầu 3, Tòa nhà TSA, 60/15-17 Lý Chính Thắng, Phường Võ Thị Sáu
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Chi tiết tuyển dụng

Mức lương: Từ 14 Triệu
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

Working hours: 22:30 – 07:30
Address customer inquiries/complaints regarding the service and related cash flow matters via email, calls, and messages.
Create payment plans for customers enrolled in the program and track their payments.
Contact customers regarding payment-related issues.
Proactively monitor and follow up with customers on the progress of payment processing.
Work on the CRM system and the company's dedicated accounts to ensure accurate reflection of input data and customer payment information.
Make calls to partners and banks to assist customers with payment-related matters.
Perform additional duties as assigned by management to support departmental and organizational goals.

Quyền lợi được hưởng

High salaries for high performance,
Official Salary: 14.000.000 VND + Bonus.
Annual regular health check-ups.
Full participation in social insurance according to government regulations.
Receive comprehensive training on company processes before starting work - continuous supervision and guidance from management until proficiency is achieved.
The company provides all the necessary work equipment.
Training on software usage such as CRM, ZOOM as required by the company.
Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
Working environment: young, dynamic, productive & speed-focused with various departments and over 60 employees.
Separate resting area during lunch break.
Work in a foreign-friendly and professional environment.
Team building activities and a 13th-month salary based on the company's business performance.
Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
JOB DETAILS:
Employment type: Full-time (Night shift)
.
Industry: Financial services in the US market (No insurance, No lending).
Working hours: 22:30 – 07:30, 5 days/ week (working by US business hours).
Join our dynamic team and be part of an organization dedicated to delivering exceptional service and support to our valued clients across the United States. Apply now and embark on a rewarding career journey with Outsource Solutions!

Yêu cầu kỹ năng

Fluency in English
(work with partners and banks in the US).
Graduation from a relevant field of study: Finance, Banking, Economics, Accounting, etc.
Min 1 year of experience
in billing clerk or related job.
Ability to calculate quickly and accurately.
Proficiency in meticulous attention and focus on every detail.
Strong problem-solving and communication skills.
Proficient in Microsoft Office.
Ability to thrive in a high-pressure environment and work effectively both independently and in a team.