Chuyên Viên Sales Tour Inbound

Introduce and provide consultation to customers regarding the company's travel products:
group tours, private tours, visa and passport services, cooking class tours, coffee tours, etc.
Design customized travel programs
according to customer requests and follow the business department's procedures (selling travel packages to foreign customers);
Update customers on timely information
related to pricing, promotions, and other offers;
Build, manage, update, and nurture assigned customer relationships;
Directly engage with customers and partners
to answer their inquiries and meet their needs via social media platforms (such as WhatsApp, Skype, Line, KakaoTalk...), email, or phone;
Record customer feedback, inquiries, and complaints,
and address them promptly;
Collaborate with the operations department
to fulfill the services committed to the customers;
Propose and implement customer appreciation programs
to ensure the best experiences for customers;
Proactively search for potential clients and agents;
Partner with various organizations, companies, schools, and customer conferences
to promote the company's brand and service
Carry out other tasks as requested by the Director and aligned with the company's overall goals
Receive tasks from the leadership team, working towards common objectives

Attractive salary based on ability
(starting base salary: 10 - 12 million VND + 10% sales commission bonus) → Total income up to 90+ million VND/month;
Annual salary review
(depending on the company's business performance and employee's work efficiency);
Full benefits of social insurance, health insurance, and unemployment insurance
as per the regulations of the Vietnamese government;
Holiday bonuses, Tet bonuses, 13th-month salary, annual travel, periodic health check-ups, team building activities, gifts for birthdays, weddings, childbirth, etc.;
12 days of annual leave
as per the Vietnamese Labor Law and one paid day off on your birthday;
Dynamic working environment, with clear promotion opportunities based on performance
and salary increases according to work results.

Education:
Bachelor's degree in hospitality, tourism, foreign languages, or related fields;
Male/Female with at least 3 years of experience
in the position of Sales Inbound Tour (selling tours to foreign customers);
Proficient in English;
candidates with additional language skills are preferred;
Good appearance, agile, and having a sense of aesthetics
is an advantage;
Proficient in office software:
Excel, Word, Outlook, etc.;
Strong ability to persuade customers
and negotiate with partners;
Excellent communication, analytical, and problem-solving skills;
Positive attitude, pleasant, open-minded, honest, dynamic, and decisive personality;
Good knowledge of customers:
able to understand customer needs and expectations;
Willingness to learn and improve professional skills;
Strong knowledge of domestic and outbound destinations;
Proactive and creative at work, capable of suggesting improvements
within the scope of their role or department, and contributing new business ideas.
Ability to withstand pressure.