Client Liaison Executive

Client Liaison Executives will be responsible for providing excellent customer service to all valued patients, and be proud as a professional, courteous and helpful attitude in all dealings with internal and external customers.
* KEY RESPONSIBILITIES:
- Answering customer phone calls.
- Making customer appointments.
- Gathering information to complete patient files on the system.
- Checking I.D papers, insurance membership, and details.
- Translating medical files.
- Checking that patients have all necessary documentation/ reports/ medication, etc. before leaving the clinic.
- Managing patient flow.
- Ensuring all information is ready for billing and payment purposes.
- Handling cashier work.
- Perform other tasks as assigned by the Line Manager

Competitive salary range
,#Free outpatient consultation with doctors in clinics for families
,#14 days annual leave, 4 days sick leave

Healthcare, Clinical Care, Admin Task, English, Customer Support