Customer Service Coordinator

Manage and control Philippines agent‘s quality in the support channel
Support and training agents in the group
Support and Operate the support channel/task in charge according to the Team‘s orientation and commitment.
Take care of our customers in usual cases and special cases
Other tasks assigned by the Manager

Attractive compensation packages:
Competitive skill-based and performance-based salary;
A guaranteed bonus of 1 month’s salary per year;
Free home-cooked lunch served at the office;
Modern working devices provided by the company;
A pantry full of fresh fruit, snacks, tea and coffee;
An annual bonus equal to 1 - 3 months‘ salary based on individual and business performance;
Comprehensive health coverage with PTI premium health insurance.
Personal and professional development opportunities:
Online & offline training programs conducted by supervisors, mentors, buddies;
Training & development reimbursement policy for employees, covering full/partial cost of external training programs.
A young and dynamic working environment:
Recreation spaces help employees get rid of stressful moments and refresh themselves.
A green and open-plan office that stimulates creativity and enhances productivity among employees;
At DLS, employees are heard, empowered and recognized for their contributions.

High professionalism and logic
Experience in team management, customer service or social media is an advantage
Graduate in the English language will be a high-value
English: equivalent 6.0 IELTS
Age: less than 30 years old.
Interested in US-UK culture