Customer Service Officer - Female (Contract In 7 Months)

Công Ty TNHH A-Sung International VINA 06th Floor, 3D Building, No 3 Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi City, Vietnam Còn 4 tuần để ứng tuyển

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Nhà thầu
Lĩnh vực: Khác

Mô tả công việc

Interact with customers to provide and process information in response to inquiries,concerns and requests about products and services.
Responsibilities:
• Accepting order inquiries from customers or clients and responding with follow up queries.
• Responding promptly to customer inquiries regarding products and services of the organization.
• Perform customer verification
• Handling and resolving customer complaints, obtaining and evaluating all relevant data tohandle complaints and inquiries.
• Following up with customers to ensure high-level satisfaction and determining future requirements.
• Process forms, applications and requests
• Record details of inquiries, comments and complaints
• Record details of actions taken
• Communicate and coordinate with internal departments
• Follow up on customer interactions

Quyền lợi được hưởng

To be joined in insurances as law from starting
,#To have allowances and bonus yearly up to performance
,#To join.company trips domestic and oversea yearly

Yêu cầu kỹ năng

Customer Service, Automation Process, Electronic, English, Trading System