Customer Support & Content Moderation

CÔNG TY TNHH LEAP STEAM 20/26 Ngõ Yên Lạc, P. Vĩnh Tuy Còn 19 giờ để ứng tuyển

Chi tiết tuyển dụng

Mức lương: 10 - 12 Triệu
Khu vực: Hà Nội
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

Performing day-to-day operational activities in customer service (CS).
Giving excellent services to customers.
Receive/respond to all incoming inquiries by Email/Chat/App.
Moderate Content on User Generated Content on social networks
Achieve daily/monthly performance targets defined by the project.
Working 20-22 days/ month, 5 days/ week.
Service Time: shift rotation
Part-time candidates can also apply

Quyền lợi được hưởng

Gross Salary: up to 10.000.000 Gross + night shift allowance if any
Part-time candidates can also apply
KPI bonus
Salary review once/year.
13th month salary.

Yêu cầu kỹ năng

Graduation from College or above.
Intermediate in English (Preferably with IELTS 6.0-7.0) no need certificate
6 months experience in Customer Service or Content Moderation is a plus (no experience but Good English also can Apply).
Having experience in customer support is a plus (no experience but Good English also can Apply).
Having experience with Customer Support Software such as Zendesk, Zoho, or Feshdesk etc... is a plus (no experience but Good English also can Apply).
Willing to work on national holidays (x 200%-300% normal salary), overtime if needed.