Customer Support Engineer - Microsoft Windows

ITECHWX COMPANY LIMITED 12th Floor, Opal Tower 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam Còn 4 tuần để ứng tuyển

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

Responsibilities:
• Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
• Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
• Sticks to service responsibilities to reach high performance standards.
• Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.

Quyền lợi được hưởng

Annual Health Checkup
90% contribution of the gross salary to social insurance from the company side
,#12 days of annual leave, 8 days of sick leave
,#Full salary during the probationary period
For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of D

Yêu cầu kỹ năng

Communication Skills, Customer Service, English Speaking, Technical Knowledge Of Microsoft Products