Ethical PG Operations Manager (Nutrition Division) - Ha Noi & Ho Chi Minh

JOB SUMMARY:
-Working Location: Me Linh Point, 02 Ngo Duc Ke, Ho Chi Minh/Handi Resco, 521 Kim Ma, Ba Dinh, Ha Noi
-Working Time: Mon to Sat (2 Sats off/month)
MAIN RESPONSIBILITIES
We're hiring 02 headcounts for both North and South region who is responsible for driving the long-term growth of Abbott Nutrition products in the region for Ethical channel and across brands through the leadership of a high performing field forces.
1. Business Management
Implement strategic plan for business development to expand potential territories being responsible for
Build and monitor KPIs and metrics to evaluate the success of operational initiatives
Market intelligence updates: implement tools to measure POSM, Sachet, Gimmick
Set up monthly PG Lead – New User (NU) phasing target
2. Vendor Management
Establish & maintain strong relationship with vendor to facilitate smooth operations and resolve any issues that arise
Serve as a key contacting point with vendor in reviewing services, and confirming for service settlement
3. Territory Management
Conduct nationwide field visit to access market opportunity and ensure business operation and sales objectives are in line with territory planning
Develop and execute territory management plans to maximize market penetration
Monitor and analyze territory performance metrics to identify areas for improvement and optimization
Coordinate with FOM/FOEs, Sales team, and Marketing to ensure alignment of territory management strategies with overall business goals
Manage compliance processes, including redemption, sachet, NU - lead quality: ensure targeting the right patients
4. Budget Management
Develop annual budgets and financial plans for the PG team
Monitor and manage expenses to ensure adherence to budgetary constraints and financial targets
Work with Ethical Operations Team in reviewing and confirming Accrual and Actual preparation
Coordinate with Ethical Operations Team in processing P2P system: Proposal, PO, PR, Goods Receipt and in processing payment with Vendor, in coordination with 3A Accounting function.
1. Team Management
Responsible for Field Force recruitment and turnover rate management under stated rate
Provide regular, on-field training to ensure employees capabilities and productivities are constantly monitored and improved when needed in coordination with vendor and HR.
Implement weekly operation meeting with the PG team to track teams’ performance and come up with resolutions for detected issues
6. Stakeholder Management
Create and execute yearly target plans, cascade monthly target phasing to regional & account target phasing
Analyze data and deliver consultancies and propose action plan to Ethical Commercial Strategy Director/ESM/Brand teams for effectiveness and efficiency development of Field Force
Align on marketing scheme and detailing guideline for the PG team
Set up expectation and supporting need from MKT and internal stakeholder: SFE, SFA, IT, BI.
Other projects are assigned by line manager
SUPERVISORY RESPONSIBILITIES
Field Operations Manager
FOEs (PG Sup)
PGs

13-month salary & performance bonus
,#Premium Healthcare
,#Training & Development

Sales Operation, Trade Marketing, PG Training, Field Force Management, Project Business