Facilities Manager

The purpose of this position is to oversee the facility maintenance management and safety programs for a facility and manage performance metrics in accordance with account KPI's (Key Performance Indicators).
• Develop and maintain positive relationships with clients. Conduct client meetings, communicates to clients regarding regional facilities performance. Communicate to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.
• Manage planned, preventive, and corrective maintenance activities, ensuring work is completed in accordance with account KPIs (Key Performance Indicators).
• Manage to establish performance metrics in work order compliance, such as response time, completion time, overall completion percentage, etc. in accordance with account and/or internal metrics. Document in the maintenance work order system and reports to client as appropriate to agree upon reporting requirements
• Responsible for compliance with national and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.
• Responsible for identification of capital improvement projects, including cost analysis to be utilized in the preparation of capital budgets.
• Administers energy management initiatives including ongoing evaluation of utility consumption rate structures, implementation of cost reduction programs, and assimilation of data for inclusion in benchmarking database.
• Manages vendor performance on all existing/new regional outsource provider service contracts and ongoing administration of the RFP process to ensure best pricing and service level performance. May assist with contract negotiations.
• Oversees safety programs are implemented and adhered to in conjunction with client specific safety requirements, and actively promotes working safely and the importance of safe work practices.
• Responsible for client account inspections of all facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client.
• Promote positive relation with client and service providers
• Prepare periodic operation reports as required.
• Supervisory Responsibility: Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.
• Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
• Undertake any additional duties as assigned by superiors as and when need arises.

Performance Bonus, Allowance and others
,#Bao Viet Insurance, Paid Sick Leave
,#Free professional Facilities Management Certification Training

Customer Service, Facilities Management, Client Relationship, Team Management, Operation Management