Fulfillment Center Manager/ Warehouse Manager - Hanoi

Manage Operation team to ensure smooth daily deliveries and address any problems happening during the day.
Monitor to meet key operational KPIs on: On Time, Fill Rate, Incident Rate, Wastage Rate.
Measure and ensure productivity of Operation and Shipper team to meet cost KPI on Fulfillment Cost and Last Mile Cost.
Collaborate with relevant departments to address happening issues, execute inter-department projects to meet the company’s objectives.
Manage inventory, implement prevention methods to control operation loss.
Build excel base operation system and shift them to internal system with our internal tech team step by step.
Lead Delivery Ops team, address challenges related to shippers. Monitor and balance between in-house and external logistics parties for best efficiency.
Build long-term warehouse solution by equipping with lean process and modern technology and devices to boost the operation efficiency.
Design KPI, bonus scheme and execute to improve lead time, accuracy and efficiency at every stage of the operation process.
Monitor overall operational system, ensure data readiness, security and smoothness for operation.
Collaborate with Technology team to design and implement long-term operation system.
Manage layouts, facilities, equipments in the warehouse.
Hire staff for operation, enhance communication, conduct training & mentoring to various team members.

Salary: Competitive Salary
Salary review once a year in December
Working 5 days/week (Monday to Friday)
Annual Leave is 12 days/year
Provide laptop and necessary equipment

Proactive, self-motivation, result-focus, Eager to learn new things.
Native in Vietnamese and Business English
Experience of managing team size of 50+ people/ 300+ fulfillment orders per day
3+ years in similar roles
Good communication skills, hard and smart working, enthusiasm.