Fulfillment Warehouse Specialist
Công Ty TNHH Công Nghệ Và Giải Pháp Phần Mềm Crossian
Tầng 5, Pax Sky, 63-65 Ngô Thì Nhậm, Phường Phạm Đình Hổ, Quận Hai Bà Trưng, TP Hà Nội, Việt Nam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hà Nội
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 700% in just under 4 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are now seeking a fulfillment specialist to monitor purchase orders from customers, ensure orders are fulfilled accurately and efficiently through effective management of the order fulfillment process, from order receipt through delivery to the customer. Troubleshoot and resolve order issues in a timely manner. You will work closely with suppliers/manufacturers to monitor stock levels, coordinate replenishment planning and minimize out-of stock.
WHAT YOU WILL DO
The Fulfillment Warehouse Specialist is responsible for ensuring order fulfillment in an accurate and timely manner. Primary duties include:
- Actively communicate with suppliers to monitor inventory levels with suppliers/manufacturers and coordinate replenishment schedules to avoid item stockouts that could delay orders
- Monitor order fulfillment processes, identify breakdowns or delays, and implement corrective actions to resolve issues
- Coordinate with customer support team to provide further information regarding shipping status, product availability, product quality and help them to solve customer’s requests in a timely manner
- Daily monitor and analyze fulfillment metrics such as processing time, lead time, shipping time, defects and return rate and provide recommendations for performance improvements to suppliers
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a collective CAGR of over 700% in just under 4 years. Our mission now is to build DTC brands and increase customer LTV by providing best-valued products backed by no nonsense customer service policies as Customer Centricity is at the core of our values.
We are now seeking a fulfillment specialist to monitor purchase orders from customers, ensure orders are fulfilled accurately and efficiently through effective management of the order fulfillment process, from order receipt through delivery to the customer. Troubleshoot and resolve order issues in a timely manner. You will work closely with suppliers/manufacturers to monitor stock levels, coordinate replenishment planning and minimize out-of stock.
WHAT YOU WILL DO
The Fulfillment Warehouse Specialist is responsible for ensuring order fulfillment in an accurate and timely manner. Primary duties include:
- Actively communicate with suppliers to monitor inventory levels with suppliers/manufacturers and coordinate replenishment schedules to avoid item stockouts that could delay orders
- Monitor order fulfillment processes, identify breakdowns or delays, and implement corrective actions to resolve issues
- Coordinate with customer support team to provide further information regarding shipping status, product availability, product quality and help them to solve customer’s requests in a timely manner
- Daily monitor and analyze fulfillment metrics such as processing time, lead time, shipping time, defects and return rate and provide recommendations for performance improvements to suppliers
Quyền lợi được hưởng
Competitive salary ($500-$700)
,#Global health insurance package for yourself and annual health check-up
,#Quarterly bonus & Year-end bonus as part of our profit sharing program
,#Global health insurance package for yourself and annual health check-up
,#Quarterly bonus & Year-end bonus as part of our profit sharing program
Yêu cầu kỹ năng
Supply Chain Management, Warehouse Management, ERP, Order Management System, Shipping Management
-
Fanpage Content Creator/ Sáng Tạo Nội Dung/ Content Marketing (Lương Cứng 8-12 Triệu + Thưởng KPI) Công ty TNHH Dịch Vụ Viễn Thông 24h 9 - 15 Triệu
-
Kỹ Sư QC/QS Tại Dự Án Việt Trì, Phú Thọ (Thu Nhập 12 - 20 Triệu) Công ty cổ phần đầu tư phát triển và ứng dụng toàn cầu 12 - 20 Triệu