IT Service Specialist

Công ty TNHH Karcher Việt Nam Technology Xã Tam Hiệp, huyện Núi Thành, tỉnh Quảng Nam
Hết hạn Xóa tin

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Quảng Nam
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

1. IT Support and Operations
• Provide first-level technical support to end-users, resolving hardware, software, and network issues.
• Install, configure, and maintain hardware devices.
• Coordinate to maintain the software connection, including SAP, MES,...
• Monitor, troubleshoot, and resolve IT incidents.
• Manage user accounts, assets, software license...
• Operate and monitor network systems (LAN, VLAN, WLAN, VPN, Firewall), servers (AWS, AD, DNS, Proxy), local systems, and data storage within the factory.
• Ensure stable network between the factory and the corporate datacenter.
• Maintain seamless synchronization between local systems and our Cloud servers.
• Coordinate with Head Quarter or constructor to maintain security systems.
• Implement corporate IT policies, standards in factory...
• Collaborate with the corporate IT team to execute projects...
2. IT Helpdesk
• Receive and resolve IT support requests from users.
• Provide user training on IT tools, policies and software.
IT Innovation and Improvement

Quyền lợi được hưởng

Benefits: Social insurance, 24/7 insurance, personal health insurance
,#Annual salary increase according to evaluation
Pay insurance with full salary
Probation: 100% salary and pay insurance during the probationary period
,#Allowance for transportation, phone
Shuttle from Da Nang, Tam Ky, Quang Ngai
,#Professional working environment
13th salary, performance bonus

Yêu cầu kỹ năng

Equipment Installation, Network Management, Problem-solving, Software Configuration Management, Technical Support