IT Support (Không Yêu Cầu Tiếng Anh)

Handle Internet network problems for users (LAN, WAN).
Handle technical problems, user support for computer system problems, hardware, software, network, email, peripheral devices, office machines and repairing and overcoming when necessary.
Manage equipment, allocate equipment according to user requirements.
Troubleshoot printers, timekeepers, and surveillance cameras.
Proactively provide solutions to resolve problems when receiving support requests from users.

Salary 12.000.000 - 18.000.000 VND/month
(Competitive salary based on ability).
Probation period: 2 months
with full of your official salary.
Office Address: 7th Floor, Geleximco Building, 36 Hoang Cau, Dong Da District, Hanoi.
12 annual day’s leave, 11 public holidays, pay insurance, and a benefit package based on the Vietnam Labor Code.
Opportunity to travel and on-site work in the US.
Project bonus and salary review according to the work quality.
Working time: 8 hours/day - 9:00 AM - 6:00 PM from Monday to Friday (with break time from 12:00 AM - 1:00 PM).
Working with major carriers in the US.

Diploma / Bachelor's Degree in Computer Science / IT / Network Hardware or related major.
At least 2 years
of experience as an IT Support for companies with a scope of 50-100 employees.
In-depth knowledge of computer hardware, software, and networks.
No English is required.
Ability to determine IT needs and train end-users.
Exceptional ability to provide technical support and resolve queries.
Ability to fix simple, common computer and office equipment errors.
Ability to keep up with technical innovation and trends in IT support.
Advanced knowledge of database maintenance and system security.
Exceptional interpersonal and communication skills.