Kỹ Sư Công Nghệ Thông Tin

• Understand customers' business environments and issues, organize customer issues based on the information we have collected.
• Understand the technical requirements and needs of customers and propose optimal solutions.
• Designing and making technical document for proposal to submit to customer.
• Collaborate with the sales team to support sales activities from a technical perspective.
• Follow up, managing project progress and make prompt action to ensure it on schedule, meet customer demand.
• Solve the trouble occur while the projects are on process (if any) by cooperating with other colleges in team.
• Installing software for IT equipment such as : Application software for PC, Software for Server.
• Installing driver for hardware such as Printer, USB...
• Config for WAN and security equipment such as Router, Firewall...
• Delivery equipment to customer at schedule assigned by Managers.
• Take responsibility of the technical of whole projects even after finish.
• Keep up-to-date with the latest technology trends and product knowledge to provide the best solutions to customers.
• Maintaining and developing the close, good relationship with customer for long term business opportunities.
• Make troubleshooting for customer if any.
• Give IT consult to customer if request.
• Support for customer after sales in case of trouble or warranty.
• Making report :
+ Making report of project on process and on schedule.
+ Making report of new plan and strategy (if any)
+ Making Service Report as Standard of KDDI service.
+ Making report of trouble and solutions.

1) Fully paid social insurance, health insurance, unemployment insurance
2)The bonus and salary increase regime is clear and in accordance with the company's regulations
3)Opportunities for advancement
4Professional, dynamic and friendly working environment
5)To participate in annual team building and tourism activities
6)Leave and sick leave regime in accordance with the Labor Law

1) University graduate.
2) Must be speak Japanese (more than N2 level)
3) Good English communication.
4) Mandatory Skill (at least one of them)
1) Good IT skill and knowledge of PC, Server (Windows OS is main, Linux is a plus)
2) Good IT skill and knowledge of Network equipment (Router, Switch, Firewall and etc)
5) Optional Skill and Knowledge
1) PABX (PBX)
2) Access Control
3) Security Camera
4) Cabling (LAN/Tel)
5) Power (Electricity)
6) Virtualization, Cloud, SDWan
7) Operation Work (Monitoring, helpdesk or etc)
8) IP-VPN and Internet VPN
9) WAN design including Leased line, MPLS and etc
6) Motivate, good team working, management and trouble skills.
Expected character:
- Collaborative, supportive
- Punctual, reliable.
- Willing to learn.
- Good communication skills, negotiation skills, solving problem skills.
- Good teamwork player.
- Hard working