Nhân Viên Bảo Hành

KEY RESPONSIBILITIES
Receive, record the status and process warranty products from distributors and end users.
Check the product, and process it within the allowed time.
Check the device when receiving a support request from other departments.
Notify the warranty result to the distributor or end user.
Evaluate the warranty status, and propose handling instructions for warranty products.
Replace device components, and prepare sample items for measurement and testing.
Track and update the status of Warranty items.
Report weekly/monthly warranty statistics to the direct manager.
Perform technical tasks assigned by the direct manager.
Propose a process for handling and improving the efficiency of your work.

Bao Viet health insurance package and full social insurance
Salary range: 8M-12M
Free in-house entertainment facilities and snack, coffee, tea
Join in various team building, team dinner, birthday, Xmas events.
Opportunity to earn recognition through our "Best Staff of the Quarter" award.
Quarterly and yearly bonuses
Lovely gifts/bonuses from the company: Tet, public holidays, weddings, giving birth, women's day.

At least 1 year of experience working in a similar position.
Basic English communication
Ability to repair circuit boards and replace electronic components.
Proficiency in using office computer software.
Good time management and organizational skills.
Bachelor's degree in Electrical Engineering, Electronics and Telecommunications Engineering, or Information Technology.
Careful, can work under high pressure.
Honest, responsible for work.