Nhân Viên Giám Sát Nhà Hàng

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Working under restaurant manager instruction
Respond efficiently and accurately to customer complaints
Regularly review product quality and report to restaurant manager
Manage restaurant’s good image and suggest ways to improve it
Organize and supervise shifts
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Ensure compliance with sanitation and safety regulations
Implement policies and protocols that will maintain future restaurant operation

- Salary according to ability
- Shift meal allowance and uniform provision during work
- 13th month salary
- Flexible salary increase when there are good working results.
- Fully participate in health insurance, social insurance, and unemployment insurance regimes

Proven work experience with management level in hospitality
Proven customer service experience
Food and beverage (F&B) knowledge is a plus
Leadership, motivational and people skills