Operations Executive
CÔNG TY TNHH JD TOURS
63 Phan Đăng Lưu, Phường Hòa Cường Nam, Quận Hải Châu, Thành phố Đà Nẵng, Việt Nam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
The Operations Executive (OE) is an integral part of the Operations team at JD Tours. At the core of our work is making our clients fall in love with our efficiency, organisation, and punctuality and going above and beyond to ensure clients have the best experience while in Vietnam. The OE has an excellent relationship with our local partners in Vietnam and can work independently to ensure itineraries are operated correctly.
Key Responsibilities:
• Direct oversight of all requests for bookings/reservations and confirmations with suppliers.
• Oversee local guide recruitment, rostering, and manage and execute in conjunction with other staff.
• Briefing assigned guides and drivers before the start of tours.
• Handle the operations hotline, on a roster basis, and conduct courtesy calls.
• Preparation of confirmed services of each file from the Inbound team.
• Provide and update any change of service of client in-house.
• Record, confirm, and prepare service of booked optional tours.
• Update and finalize the actual service and cost of each file to the accounting team.
• Book or reconfirm to supplier/vendor of required service of each file.
• Prepare and collect filled questionnaire by clients from guides.
• Receive the guide report on the actual cost of operation and report it to our accounting team.
• To prepare, provide and reconfirm specific services required.
• Other specific assigned tasks by Manager or GM.
Key Responsibilities:
• Direct oversight of all requests for bookings/reservations and confirmations with suppliers.
• Oversee local guide recruitment, rostering, and manage and execute in conjunction with other staff.
• Briefing assigned guides and drivers before the start of tours.
• Handle the operations hotline, on a roster basis, and conduct courtesy calls.
• Preparation of confirmed services of each file from the Inbound team.
• Provide and update any change of service of client in-house.
• Record, confirm, and prepare service of booked optional tours.
• Update and finalize the actual service and cost of each file to the accounting team.
• Book or reconfirm to supplier/vendor of required service of each file.
• Prepare and collect filled questionnaire by clients from guides.
• Receive the guide report on the actual cost of operation and report it to our accounting team.
• To prepare, provide and reconfirm specific services required.
• Other specific assigned tasks by Manager or GM.
Quyền lợi được hưởng
Salary review once a year.
,#Social insurance, health insurance according to Labor Laws
,#Domestic and overseas training opportunities.
,#Social insurance, health insurance according to Labor Laws
,#Domestic and overseas training opportunities.
Yêu cầu kỹ năng
Reservation, Booking Management, Tourism Management, English, Tourism
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