Quality Engineer Lead (Up to 30 Months of Salary Annually)

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach $100 million of revenue in 2024, a cumulative average growth rate of over 1000%
in just under 4 years. Our mission now is to harness the power of technology to develop a direct-to-consumer approach and enhance customer lifetime value.
We are looking for a skilled Quality Engineer Lead
to join our team and ensure the delivery of high-quality software products. This role combines manual and automated testing expertise, technical acumen, and collaboration skills to maintain product excellence across the development lifecycle. As a full-stack QC Engineer, you will work closely with product managers, developers, and stakeholders to test and improve our systems, ensuring an exceptional user experience and alignment with business goals.
WHAT YOU WILL DO
Testing and Quality Assurance:
- Perform functional, integration, regression, and system testing for both frontend and backend systems.
- Design, develop, and execute test plans and test cases to ensure comprehensive coverage of product requirements.
- Create and maintain detailed reports on testing progress, defects, and outcomes.
- Review and refine test strategies to optimize quality and efficiency.
- Ensure cross-browser, cross-platform, and device compatibility for applications.
Automation Testing:
- Develop, implement, and maintain automated test scripts using tools like Cucumber, Serenity BDD, and Playwright.
- API testing is conducted using tools such as Postman and performance testing with JMeter.
- Collaborate with the DevOps team to integrate automated tests into CI/CD pipelines using Jenkins and Git.
- Leverage programming skills in Java or JavaScript to enhance testing frameworks.
Collaboration and Delivery:
- Act as a quality advocate, focusing on delivering features that meet user needs and maintain high standards.
- Collaborate with BAs, developers, and product managers to understand requirements, provide input, and ensure alignment.
- Evaluate product readiness and release timelines based on test results and team discussions.
Leadership and Influence:
- Mentor team members on testing techniques and workflows to enhance overall quality.
- Share quality-focused practices and promote a quality-first mindset within the team.
- Ensure workflows and processes are followed consistently and improve them when necessary.
Continuous Monitoring and Improvement:
- Stay updated with industry trends, tools, and best practices to continually improve testing processes.
- Monitor product performance and user feedback in production environments to identify improvement areas.
- Drive initiatives to improve product quality, user satisfaction, and team productivity.

Quarterly bonus & Year-end bonus as part of our profit sharing program
,#Global health insurance package for yourself and direct family members, plus annual health checkup
,#12 days of paid annual leave, plus seniority paid leave
,#General company T&D Program
,#Budget for frequent team building activities and other monthly/ quarterly/ annual company events
,#Full salary during probation & Guaranteed 13th month salary
A Pantry & a Crossian Cafe stocked with goodies, ready to serve
Other benefits in accordance to Company's Policy and Vietnam Labor Laws

Agile Methodologies, API Testing, Automation Testing, QA, Jira