Sales Support Specialist

This position is mainly to support Sales Director, by assisting in responding to customer inquiries, processing orders, and maintaining sales-related databases, in order to ensure smooth sales operations and customer satisfaction.
Responsibilities:
• Support sales team and enhance customer relationship
• Assist to follow up sales order and customer requests to ensure excellent customer service and customer experience
• Perform administrative tasks such as answering phones, greeting clients, and scheduling appointments
• Support on executing sales plans for specific products or services
• Assist the sales director with B2B customer sales activity 
• Prepare and organize the sales related documents, such as quotation, sales order, contract etc.
• Assist to develop and maintain new business leads
• Participate and arrange sales related meetings, exhibitions, and events
• Create and maintain customer record in company system accurately
• Track shipments and update customers if there are any delays
• Perform other support tasks as needed

Attractive Salary + Bonus
,#Insurance plan, leave & 13th month allowance + Teambuilding activities
,#Company laptop & phone for work purpose + 1:1 training

English, Customer Care Mindset, Presentation Skills, Carefulness, Active Learning