Senior Community Associate

As Community Associate presents Meander’s spirit in these daily activities:
● Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed
● Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible
● Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities
● Respond to situations as they arise and manage guest conflict
● Hosting member gatherings for co-working space
● Assist with administrative tasks including copying, faxing, sorting and distributing mails, preparing meeting room
● Maintain reception area and all areas in a clean and tidy manner at all times
Additional Duties:
● Laundry: assist housekeeping with sorting company linen and terry as well as general cleaning/maintenance of the Hostel and Commercial Laundry facilities.
● Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision
● Room cleaning

● A workplace environment that values creative problem solving and open communication
● Annual team building and outing trip
● Visible impact of your amazing effort
● Opportunities to grow fast and try on different hats
● Network and join community events

● You are fluent in both written and spoken English, other languages (Mandarin, Japanese) are a great advantage
● You pay attention to details, stay focused and learn quickly
● You like to help and love to connect with people, you can explain anything to anyone, and are comfortable with communicating in writing as well as on the phone
● You are motivated and driven. You volunteer for new challenges without having to be asked. You are going to take ownership of your time and aim to make a difference.
● 2 Years working in Leadership, customer experience
● Previous experience in a leadership role within a customer service environment
● Life experience with selected information from different industries
● Strong sales and customer service skills
● Experience managing groups of staff in achieving personal and team Target.