Senior Quality Assurance (IT)

o Implement a strategy on quality assurance and service quality of the technology department to ensure products and services operating as intended.
o Lead efforts to enhance and make the testing process more efficient and increase coverage of automated testing.
o Work with the project team or in-house development team to define the testing detail of each application.
o Define the testing schedule to ensure the application working as the expectation of business users and meet the compliance of the business requirements
o Manage the testing activities included requests for testing of new solution, patch and/or upgrade.
o Act as the internal control of SLA compliance on user requests. Play the role as primary escalator for those requests breaching the SLA compliance.
o Determine and manage the service improvement within IT areas
o Conduct service survey once a week to determine areas for improvement within the technology department.

Competitive salary and bonus worthy of ability, 13th month salary, holiday and Tet bonus
,#Annual health check-up regime
,#Fully guaranteed benefits according to labor law (social insurance, health insurance, unemployment insurance are paid with full salary)

Quality Assurance, Security, Compliance Standards, IT Testing, MS Project