Senior UX Researcher

Công ty cổ phần chứng khoán VPS - Hà Nội: Hai Bà Trưng
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Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hà Nội
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

We are looking for a razor-sharp UX Researcher to provide answers to the most challenging question in the product's design, and to reveal the underlying needs of customers.
Your tasks are to reveal what people need by conducting primary research, observing consumer behavior and motivations, and working with Product Designers, Product Management, and Developers to deliver market leading products and services.
Responsibilities:
Facilitates the collection of experience metrics in the course of collaboration with different product departments; collaborate with Product and Experience Design as well as the Development (engineering), Marketing, Sales, and Product Management.
Analyse qualitative and quantitative data in order to generate strategic and tactical insights along with actionable recommendations that drive product design improvements and innovation that will in turn improve the consumer experience.
Lead the product design and product development departments in a hands-on manner through both small scale and large scale user experience research; assist these departments in the analysis and interpretation of cognitive, behavioral, and physiological data.
Contributes to design expertise by actively participating in various product discussion sessions with the product designers, developers, managers and other collaborative personnel.
Conduct various studies with the assistance of the UX Researcher, by applying methods such as usability testing, field research, surveys, diary studies, and any other methods that deems impactful in the formulation of product approaches that improve consumer experience.
In interaction with consumers, usesing approaches method such as interviews, diary studies, surveys, competitive analysis, and A/B testing, among many others.

Quyền lợi được hưởng

Compatitive package
Work with friendly & supportive colleages and leaders
Professional working environment

Yêu cầu kỹ năng

Good at English is mandatory
Bachelor degree or above in Graphic design, IT or related disciplines
3+ years or more in a similar position as a UX Researcher
Understanding of agile technology solution development process.
Have a basic and in-depth understanding of design methods
Having at least 3 mobile applications participating in the main design, having designed mobile banking/Fintech/Securities applications is an advantage
Proficient in using graphic design software (e.g. Photoshop/Adobe Illustrator/SketchApp...)
Understanding of user experience building methods
Know how to use prototyping tools