Service Manager (German Speaking)

1. Project Management
Coordinate with other relevant people/departments for project testing.
Gain sufficient project requirements and transfer the knowledge to related people through training.
Monitor project on a daily basis and make improvements/adjustments when needed.
Make sure new projects are implemented successfully.
Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved.
2. General Management
Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects.
Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency.
Provide accurate and timely information for related departments when required.
Other task assigned by supervisor.

1. Great benefits:
Personal accident & health-care insurance
At least 12+ annual leave
Attractive salary and bonus package (13th salary, KPIs bonus up to 3-month salary)
Meal & parking allowances
International working environment
Flexible working time
Company trip, team building, sport activities, etc.
2. Advance your career:
We provide you with support to sharpen your skills and knowledge for further steps in your career path. Opportunities to learn and grow through different types of training: Talent Development program, Succession planning as well as promotions or transfers.
3. Break your limits:
The innovation is a key value of SPS Vietnam. Joining our team, you are encouraged to think out of the box, cross your boundaries and improve yourself in our continuous improvement process during daily business operation.
4. Go Global:
The moment you join SPS Vietnam is the moment you take the chance to extend your horizon. You will work, cooperate and exchange your creative ideas with 7,500 employees of SPS. Our customers, which are 20% of Fortune 100, are located from around the world.
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Notes:
Only suitable candidates will be contacted and invited to participate an interview.
By applying for the job at SPS Vietnam, it is considered that Candidates agree to provide personal data for SPS Vietnam to process in accordance with the Terms and Conditions of personal data processing of candidates which are in line with Decree 13/2023/ND-CP on personal data protection.

1. Education:
University degree
Good in German (B1/B2 level)
and English is a plus
2. Technical skills and experience:
At least 2 years of working experience
MS Office (Word, Excel, PowerPoint)
3. Soft-skills:
Negotiation skill
Problem solving
Leadership and supervision skills.
Presentation skill
Planning and analytical skill
Communication and interpersonal skills.
Team working skill
4. Attributes:
Good team player
Hard-working
Strong multi-tasking abilities
Innovation and creativity