Service Staff (12 Months)
Hino Motors Vietnam, LTD.
83 Ngoc Hoi, Hoang Liet, Hoang Mai, Hanoi
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hà Nội
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
- Event management: Planning the event, get approval and organize events.
- Perform tasks related to CRM system
- Training: Support training activities.
- Survey customers: Visit and gain voice of customer in order to measure customer satisfaction.
- Handling complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure customer satisfaction.
- CSI management: Daily, monthly, quarterly follow up, co-operate with colleague and dealers to improve dealers operation and customer satisfaction. Visit dealers to investigate root cause of problems and find out countermeasure for improvements.
- Other job assigned by managers
- Perform tasks related to CRM system
- Training: Support training activities.
- Survey customers: Visit and gain voice of customer in order to measure customer satisfaction.
- Handling complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure customer satisfaction.
- CSI management: Daily, monthly, quarterly follow up, co-operate with colleague and dealers to improve dealers operation and customer satisfaction. Visit dealers to investigate root cause of problems and find out countermeasure for improvements.
- Other job assigned by managers
Quyền lợi được hưởng
Competitive salary
,#Accident insurance, Travelling insurance besides Social Insurance
,#Training and development road-map
,#Accident insurance, Travelling insurance besides Social Insurance
,#Training and development road-map
Yêu cầu kỹ năng
Customer Satisfaction, Complaint Handling, Customer Feedback Analysis, Customer Service Improvement, Problem Solving
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Nhân Viên Giao Dịch Hàng Hóa Phái Sinh Công ty cổ phần đầu tư và phát triển nhựa gỗ châu âu 15 - 20 Triệu