System Monitoring Officer

Where we are going to
System Monitoring
Continuously monitor system dashboards and performance indicators.
Conduct regular testing of products (apps, PC/mobile games) according to predefined scenarios and schedules.
Analyze and identify anomalies, errors, or potential issues.
Promptly report incidents.
Incident Handling
Track incident resolution progress and ensure systems are restored quickly.
Coordinate with relevant technical teams to resolve emerging issues.
Update stakeholders on incident status.
Information Management
Store and manage records of system operations, incidents, and implemented solutions.
Generate regular reports on system status and performance.

What you can expect
Competitive salary and benefits package
Career growth and development opportunities
Opportunity to work with a dynamic and supportive team
A collaborative and innovative work environment
Happy Hours, Team buildings

What we are looking for
Excellent communication, teamwork, and independent work skills.
High school diploma or higher, or currently enrolled in university.
Strong observational and monitoring abilities.
At least 1 year of experience in system monitoring or technical support.
Proficient testing skills for applications and games on PC and mobile devices.
Familiarity with system monitoring tools, including Nagios, Zabbix, and Prometheus.
Strong analytical, judgment, and problem-solving skills.
Strong presentation, reporting, and time management skills.
Good English communication skills are a plus.