Technician

Position: Technician
Report to: Technical Manager and Procurement Director – Vietnam office
A. Job purpose
To support BD team for finding the right suppliers as MFC or clients demand and developing new projects from design to delivery with quality standards as MFC or client requirements.
To support QC team in product quality standards at suppliers/factories.
B. Key areas of responsibility
1. Position needs to work closely with the following internal functions:
- BD team (BD Manager, BDs)
- TE team (TE manager, TE)
- Head office in UK (Managing Director, Compliance Manager, Operations…)
- QC team (QC manager, QC)
- Country Manager.
- Operations team
- Customers ( Depending on each situation – Normally with customer ‘s technologist )
2. Mission:
- The TE ‘s mission is to support BD team to develop the range successfully; to maintain good business relations with suppliers and customers; to ensure the factories and products are complied with customers ‘s requirements (Both in Technical and Ethical subject)
3. Summary of responsibilities:
- Product quality assurance in connection to move of an existing product to a new supplier.
- Constructional and technical solutions for new products based on given conditions.
- Improvement and management of the regular/running ranges.
- Document all product requirements in a product description (Technical description-TD).
- Workmanship and quality of products included in the product range areas.
- Make sure the product complies with valid laws and standards on the respective sales market (EU,
UK, US,...) e.g. EUTR for wood sources, UKFR for products with upholstery ( Leather, PU faux leather, fabric,…), E1 standard for MDF board on products for EU market,….
- Independently or as a team member, actively pursue product technical projects.
- Initiate/carry out basic ethical audits at new suppliers.
- Draw up time plans and ensure they are followed.
- Support suppliers in ethical/social/technical audit programs as BSCI, WCA, SMETA,…
- Work with suppliers/customers/colleagues friendly.
- Follow up production of samples.
- Create and update technical description for each product range incl. all related documents (labelling, packaging, AIs,...)
- Claims handling if we are responsible (normally via emails from customers or MFC-UK Office)
- Work out packaging solutions for each customer ‘s requirements. (Normal packing, Mail Order Packing,…
- Participate in risk analyses related to new development projects (safety in use as gaps, holes, opening areas,...)
- Book and follow up the tests of product (If any) as per customers ‘ requests as well as verification tests (home tests) at production start.
- Support BDM (Business Development Manager)/Operation when we start-up of production of a new product or a new supplier.
- In connection to visits to the suppliers, look at both the product quality and the supplier’s environmental management system to ensure the finished product meets MFC customers’ requirements.
- Answer questions regarding technical issues from the customers/suppliers and all MFC departments.
- Always follow BDM in different range projects, until they can be hand over to the responsible QC team (including all documentation)
- Taking care and follow up running product range.
- Participate in other projects as far as time allows.
- Keep track of the development of new materials and production methods via courses (If any), fairs and visits to the suppliers.
- To ensure products with a knockdown construction have been tested/checked assembly by persons outside of the team before production is started up.
- Solve problems or issues arising in daily work with suppliers/team members and customers.
- Report to Country Manager and ask for support if needed.

Attractive salary and bonus
,#Health insurance and Social insurance regulated by Vietnam Labor Law
,#Professional, dynamic working environment

Furniture Products, Mua Hàng, Business Development, Purchasing, Sourcing