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Vietstar	..

Vietstar ..

Tầng 4, 20 Cộng Hoà, Phường 12, Quận Tân Bình, Tp.HCM

Recruit Booking Customer Service tại Hồ Chí Minh - Vietstar ..

Mức lương 7 - 10 triệu
Chức vụ Nhân viên
Hình thức Toàn thời gian
Ngành nghề Chăm Sóc Khách Hàng
Giới tính Không yêu cầu
Độ tuổi THPT trở lên
Hạn nộp hồ sơ 24-02-2022
Mô tả công việc
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensuring a high level of customer service and a positive guest experience.
- Report immediately serious cases/ inconstant situations.
- Proactive update information/ knowledge about customer service
Place
- 6 Floors, QTSC9 Tower, To Ky Street, Tan Chanh Hiep, District 12
Time work
Working shift: 24/5 (8h/day)
- 2 days off/week
- Available to work on Holidays
Quyền lợi được hưởng
Salary:
Base salary: 7.500.000 vnd / month + Meal Allowance: 500.000 vnd / month + Monthly KPI incentive: 900.000 – 1.200.000vnd
(Complexity allowance: 1.000.000vnd/month (applied after 2 probationary months)
Benefits:
• Labor contract
•Accident insurance
• Computer provided
• Internet Allowance
• 13th pay salary
• Young and dynamic international environment
• Promotion opportunities
Yêu cầu kỹ năng
Requirements :
- Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
- Proven experience of advising and supporting internal and external customers is an advantage
- At least 6 months experience in Customer service roles or any relevant roles
- Link Test:
https:// 10fastfingers.com / typing-test / vietnamese

Việc làm Chăm Sóc Khách Hàng