Assistant Relationship Manager

The work to be rendered by the Employee for the bank shall include but not be limited to the following:
Primary Objective of Job
• Assist Relationship Managers to handle customer relationship in day to day transactions.
• Take calls and mails actively under the structured/ agreed plan with Relationship Managers where appropriate.
Areas of Accountability
• Responsible for the delivery of administration and related support services for the handling of
 execution of documentation
 set-up of limits
 draw down requests and stimulation of utilization
 facilitating required document flow
 interest rate setting
 funding arrangements
 payment and prepayments and information to financial markets
 resolution of exceptions
• Ensure customer records and transaction are recorded/ processed in a timely and accurate manner, including updating customer information, ad-hoc request on account balance, filling KYC form.
• Prepare periodical reports including margin report, CIC, bill payment, SBV USD repayment, KYC reports and send to related departments.
• Follow up customer to ensure original documents in place per the Bank’s internal regulations.
• Process new account opening and KYC for new customers.
• Support Relationship Managers on credit process, including name clearance and financial spreading.
• Other tasks as assigned by Head of Corporate Banking and General Director.

13th payment and Variable Bonus
,#Staff Housing Loan & Health Care
,#20 paid leave days

Communication, Banking, Customer Centric, Effective Teamwork, English proficiency