Chăm Sóc Khách Hàng Giỏi Tiếng Anh Ca Sáng - Customer Service Staff (Làm Tại Quận 7, Lương Từ 10-11 Triệu), Nghỉ 2 Ngày/Tuần

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the city's most prestigious buildings.
As a customer service staff, you'll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Follow communication procedures, guidelines, and policies.
- Cooperate with other staff to solve problems.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Prepare customer reports by gathering data collected during customer interactions.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
- Refer issues and questions to managers if necessary.
WORKING TIME:
- You will 5 day working shift a week. Starting from 11AM until 8PM.
- You will have TWO random days off/week, this will be decided by the company.

- 6 paid-sick leave per year
- 12 annual leave.
- Salary review once a year.
- Birthday party monthly.
- Beautiful hi-tech office.
- Annual Health Check.
- Social Security covered.
- Gifts on international/national holidays. (Women's day, Valentine,..)
- Snack bar and beverages provided by the company.

- Proactive, helpful, and willing to learn.
- Excellent English communication, speaking confidently and fluently (Clear voice).
- Having at least 1 year of experience in related fields.
- Must work in the office. (No remote and hybrid option)