[Chubb Life] Manager, Distribution Compliance

Position Objective:
Conduct reviews, risk evaluations, and training on Agent Codes of Conduct related to agency operations and insurance business. Implement risk prevention measures to ensure compliance of the sales team and all activities of the insurance agency team (including sales representatives, agency management, operational and business development levels of the Agency Channel, and other Distribution Channels with contracts with the Company) with relevant regulations throughout the operational process.
Responsibilities:
- Build and update internal regulations of the Sales Compliance function to ensure compliance with relevant regulations at specific time periods.
- Support the Head of the Compliance and Internal Control Department in managing and monitoring the activities of the Sales Compliance function, ensuring the completion of tasks in the annual Departmental operational plan, including the following tasks:
- Conduct sales compliance reviews to assess and evaluate the insurance agent activities of the agency team, in line with the planned schedule or arising requirements, in order to identify and address issues related to business quality.
- Investigate and handle cases of misconduct by the insurance agency teams of the Company. Ensure prompt identification and reporting of serious violations to the Chubb Life Vietnam (CLV) Management, Regional Compliance team and Fraud Investigation Departments.
- Participate in the development and implementation of projects and initiatives related to the business quality of the insurance agency team/distribution channels as required by the CLV and Group.
- Prepare regular, ad-hoc reports and arrange Distribution Disciplinary Committee meetings as requested by the Group/Regional Compliance and the CLV, following specific incidents.
- Develop and implement annual and ad-hoc compliance training programs for the insurance agency team in accordance with the arising requirements.
- Manage the tasks and activities of members in the Sales Compliance function to ensure that the execution of tasks meets the requirements of the CLV and is in accordance with relevant procedures and regulations.
- Collaborate closely with the other Compliance function to develop and implement the annual Compliance Awareness programs in order to promote compliance awareness and adherence.
- Perform other tasks and responsibilities as assigned by the Head of the Compliance and Internal Control Department and/or higher authorities at specific time periods.

Insurance
,#Up to 23 days
,#Annual company trips

Compliance Management, Fraud Control, Market Conduct, English, Customer Service