Client Management Assistant - 100% Remote, Contractor

We are seeking junior-level Client Management Assistants
to remotely help manage the clients' profiles in the company's systems and to provide expert service through written messages.
The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.
Tasks & Responsibilities:
- Converting information from incoming inquiries to client management system
- Filing client profiles in the company client management system
- Screening and replying to client's service inquiry emails
- Categorizing client inquiries and directing messages to appropriate team members
- Assisting in contract-signing and signed contract filing into company database
- Assisting organizing client profiles by priorities
- Assisting other administrative and documentation tasks as requested by supervisors
This is a full-time contract-based
and 100% remote
position. You'll need to use your own device (computer) with a stable internet connection.
Working hours:
8:00 AM to 5:00 PM (Mon-Fri, Indochina Time)
Salary:
9,000,000 VND - 12,000,000 VND per month

Training provided

Customer Care Mindset, Time Management, Self Learning, Attention To Detail, Academic English