Customer Experience Officer (Chuyên Viên Tư Vấn & Phát Triển Khách Hàng) - Hà Nội, TPHCM
Apollo Education And Training Organization
58 Pham Ngoc Thach, District 3, HCMC
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hà Nội
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
1. Course Consultation and Customer Care:
Provide course consultation and design personalized learning plans for each student.
Support parents and students throughout the registration, payment, and class arrangement process, ensuring a smooth and exciting start to their learning journey.
Offer comprehensive customer care, monitor learning progress, address feedback promptly, and assist with course re-enrollment.
Achieve individual sales targets, build strong customer relationships, increase referral opportunities, and contribute to the overall team goals.
2. Improvement and Collaboration:
Propose ideas to enhance the customer experience process and contribute to the center's development goals.
Communicate and collaborate effectively with colleagues, teachers, and other departments within the center.
Provide course consultation and design personalized learning plans for each student.
Support parents and students throughout the registration, payment, and class arrangement process, ensuring a smooth and exciting start to their learning journey.
Offer comprehensive customer care, monitor learning progress, address feedback promptly, and assist with course re-enrollment.
Achieve individual sales targets, build strong customer relationships, increase referral opportunities, and contribute to the overall team goals.
2. Improvement and Collaboration:
Propose ideas to enhance the customer experience process and contribute to the center's development goals.
Communicate and collaborate effectively with colleagues, teachers, and other departments within the center.
Quyền lợi được hưởng
Commission everymonth
,#14 full paid leave per year and Christmas
,#Educational sponsorship
,#14 full paid leave per year and Christmas
,#Educational sponsorship
Yêu cầu kỹ năng
Bán hàng, Sale, Cskh, English Communicate, Problem Solving
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