Customer Service
Fushan Technology Vietnam
No. 8, Street 6, VSIP Bac Ninh Services, Urban and Industrial Park, Phu Chan Commune, Tu Son Town, Bac Ninh Province.
Còn 1 tuần để ứng tuyển
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Bắc Ninh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
1. Supporting in process the invitation letter if needed.
2. Receiving the visiting request and progress the related arrangement (Factory check-in, applying the wifi account, transportation arrangement, F&B ...ect)
3. Listening to customers’ concerns and handling complaints.
Key Responsibility
4. Working with other depts to create better methods to address customer complaints.
5. Communicating with customers in-person, through email or chat, over the phone or on social media.
6. Being driver in case there are VIP customers/big boss visit. (If needed)
7. Receiving orders (food & beverage, transportation, hotel...ect.), calculating charges and processing payments.
8. Monitoring customer satisfaction levels.
2. Receiving the visiting request and progress the related arrangement (Factory check-in, applying the wifi account, transportation arrangement, F&B ...ect)
3. Listening to customers’ concerns and handling complaints.
Key Responsibility
4. Working with other depts to create better methods to address customer complaints.
5. Communicating with customers in-person, through email or chat, over the phone or on social media.
6. Being driver in case there are VIP customers/big boss visit. (If needed)
7. Receiving orders (food & beverage, transportation, hotel...ect.), calculating charges and processing payments.
8. Monitoring customer satisfaction levels.
Quyền lợi được hưởng
- Attractive salary; annual KPI bonus & 13-month salary
,#Premium Healthcare Program for employees & their families
,#13 annual leave & 4 paid sick leave days/ year (17 annual leave)
,#Laptop & Bus from Hanoi, Bac Ninh, Bac Giang
,#Premium Healthcare Program for employees & their families
,#13 annual leave & 4 paid sick leave days/ year (17 annual leave)
,#Laptop & Bus from Hanoi, Bac Ninh, Bac Giang
Yêu cầu kỹ năng
Communication Skills, English Speaking
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