Customs Clearance Specialist

1. Overall Job Purposes
 Executes customs clearance and transportation
 Conducts classification of goods based on information provided by the customers (priority of experience in medical equipment, electronics, food)
 Co-operate with customers/ supplier/ customs official to execute the customs clearance and trucking for cargoes
 Works on other customs tasks if required
 Performs archiving of customs documents
 Performs assigned tasks to meet the customer and DHL KPI for the shipment
 Follow and control the customs clearance and trucking flow of the shipments
 Interacts with Customer Service, Product, and Global Service Centers, if required
2. Main Tasks & Key Responsibilities
 Executes customs entries and performs customs security filings in adherence to internal procedures and latest local customs regulations
 Conducts classification of goods based on information provided by the customers
 Consult the customer about the customs regulation if required
 Co-operate and manage suppliers to strictly follow the SOP required in handling cargoes
 Ensures completeness and correctness of customs paperwork
 Works on post clearance modifications and other customs tasks needed
 Performs archiving of customs documents based on legal requirements
 Follow & control the customs and trucking flow of the shipment to ensure the schedule required
 Resolves customer issues, handles and solves incidents (e.g. escalations, disputes)
 Control suppliers for timestamp update as requirement of KPI
 Interacts with Customer Service, Product, and Global Service Centers, if required
 Make the report internally and externally

Annual Bonus
,#Private Health Insurance Package
,#14 days

Customs Regulation, Compliance Management, Import-Export, Freight Forwarding, English Fluency