Dealer Development Specialist

This position is responsible for ensuring the success and growth of Ford Vietnam's dealer network. They are the bridge between the manufacturer and the dealerships, providing a range of support and guidance to help dealers thrive in a competitive market.
Business Performance Management- Lead for Dealer Profitability Workstream:
• Manage an optimized Dealer margin structure which includes benchmarking of Dealer compensation, development of proposal and execution.
• Coordinate with IMG Office, FVL involved functions and dealers on Business Management training and implementation.
• Develop and disseminate dealer financial performance in management reporting format and provide recommendation for improvement where necessary.
• Support functional areas with necessary financial information as required.
• Develop an integrated database comprising all dealer performance metrics that encompass total dealer performance against franchise standards (e.g. Financial / objective / CSI / Standards / Staffing / Training support / efficiency / productivity)
• Lead the Dealer Profitability Sub Committee - Work with Ford Academy to understand opportunity and work with Dealers to coach them on executing plans to improve their profitability.
• Conduct PIP sessions with Dealers to improve their profits.
• Manage the information required for regional offices to conduct cross functional evaluations of their dealers.
• Prepare and manage the budget for the function.
• Develop a Dealer Performance Management plan - Rewards & Recognition and lead the execution.
• Develop and implement Dealer Readiness requirement for new product launches and lead the execution thru the Field team.
• Coordinate with Sales Zone Managers and other functional departments to provide the best possible assistance to dealers to improve and archive performance metrics.
• Coordinate with counterparts from IMG and other countries for an appropriate support and assistance related to the functions.
Non-technical Training and facilitation:
• Work with Ford Academy to create a Competency plan for the dealer network which includes product training, soft skill training, competency pathway and execute the same.
• Coordinate development of appropriate training material
• Identify dealer training needs, objectives, and executive plans to deliver the same.
• Define Training competency pathways and objectives for New Product launch, develop a Strategy to meet the launch objectives and execution of the plan.
• Manage Ford Academy relationship and review their performance and provide feedback.
• Manage dealer training path.
• Manage training agencies e.g., instructors, suppliers etc.
• Manage training centers.
• Define training plans and priorities.
• Identify and promote new training tools including online technology.
• Compile and manage the annual budget for training and assessments and maximize training effectiveness at the controlled budget level.
• Implementation of New Training initiatives in consultation with IMG Academy team
• Monitor STARR system for non-technical training.
Dealer Council and sub-committee management and execution:
• Prepare & execute the Dealer Council guidelines.
• Lead the Dealer Council Meetings - including Agenda, MOM, follow thru with every function.
• Lead the effort to improve Dealer engagement & DC relationship.
Dealer Technology & Readiness:
• Lead & execute Dealer IT readiness for all new initiatives including eCommerce, UDB, DMS system integration.
• Train Dealer Staff on new IT initiatives like eCommerce & EMP set up.
• Work with the dealerships to get them onboard on implementation and changes required to execute the new IT initiatives.

Fixed 13th month salary and annual incentive bonus
,#Premium private healthcare insurance
,#Laptop provided

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