Ecommerce Marketplace Associate

Sitting within the E-Commerce team and reporting to the E-Commerce Marketplace Manager, the E-Commerce Marketplace Associate will be responsible for the day-to-day operations of our key marketplace partners in the Southern Hemisphere and USA in order to grow our digital business via third parties.
Your role
- Assist the Marketplace manager in the day-to-day operations
of the Rodd and Gunn Southern Hemisphere and USA Marketplaces to ensure sales targets are met.
- Manage the product lifecycle for designated marketplaces
from launch to end-of-life, ensuring seasonally relevant product is loaded on time with correct prices, images, full enrichment and merchandised according to the business requirements of the marketplace.
- Update the content calendar
in conjunction with the GM, and Digital Marketing team to make sure all content on the marketplace is seasonally relevant and meets the Rodd & Gunn Brand standards.
- Constant review of all websites to ensure products are displayed correctly
to ensure all colours of all products are live with correct prices.
- In conjunction with your manager monitor logistics flow from order to returns
working with the relevant DC to ensure orders are dispatched on time and being delivered within the SLA that is agreed and making sure returns/refunds are being dealt with in adequate time & manner according to different partners’ specifications.
- Image maintenance
assist wider ecommerce business to locate and manage images for marketplaces across the business.
- Maintain how-to & guidelines documentation related to Third Party management
to ensure wider business sharing if necessary.
Key Stakeholders
- External Marketplace Partners
- Wider E-Commerce Team
- DC team
- E-Lodge
- Merchandise Team
- Marketing and Brand Team
- Retail Team
- IT Team
- Customers

12 days full paid leave a year
,#13th month bonus
,#Laptop and monitor for each employee

English, Ecommerce Technology, Problem Solving, Analytical Skills, Digital Marketing Tools