Field Engineer Junior Executive (Hanoi)

Job Summary
• Implement Field Engineer (FE) & QA works as a member role (Market QA, claim tire handling; support Internal & External training, Family channel (FC) development; Fleet approach/ provide tire's solution), In charge & leading some FE works (Field Test, QA) and in-charge the territory as well >> Contribute to the company's sales strategy, maintain and increase the market share of the BS products.
• Support for leader / manager by assignment and providing Tech tool and support for sale partners and dealers / customers in region in charge.
Responsibilities
1. PRODUCT PERFORMANCE SURVEY - COMMERCIAL SCRAP SURVEY (MAIN PIC)
• Making proposal & preparation
• Communicate with agents to collect scrap tire
• Inspection scrap tires on field & key in data
• Analysis & report
2. Field Test/ Monitoring test:
• Plan, manage the Field/monitoring test work reflect to company strategy: studying, proposal, follow up/manage members implement periodic until finish, final result.
• Coordinate with group member and other teammates to ensure initial objectives
• Manage cost efficiency, contribute maximize to the Sales by utilizing the test result conveniently.
3. Tech FE common works & support in territory
• Handling customer's claim, execute all common works of team (survey, test, sale/dealer support, support in training/family channel (FC) development).
• Fleet Approach (FA):
- Collaborate with Sales team to approach new potential fleets by technical approach to get business, to increase Sales volume and achieve the FA Sales target
• Implement/provide technical activities/ tire services (solution) during FA and after-sales services (support maintenance tools, tech consulting, training, safety/ valued events, product performance, claim,..) for fleet to maximize the value of the technical FA.
• Market information updates: product, customers, market info.
4. Support for leader, HOD, other units, dept, other assignment
• Willing to receive others assignment & support for leader, HOD in unit works, planning, preparation & improvement - report the progress and result.
• Willing support for other units, depts and visitors upon request.

Fixed bonus
Annual performance bonus
,#Person health insurance
Dependent healthcare insurance
,#Training scheme for people development
,#Annual recognition program
,#Company provide
,#Annual team and engagement activities as plan

After-Sales Support, Customer Orientation, Field Service Experience, Logical Analysis, Problem-solving