Growth Governance Senior Manager

Job purpose
This role takes charge of management and governance of local business network which
cover the operation and support services of our general agency (GA) offices nationwide
including:
• Undertake risk control, oversight, provide independent and impartial assurance to company’s risk management on the effectiveness of GA operations governance, management, and process controls to extinguish any potential conflicts of interest;
• Work closely with Agency Distribution in developing and sustaining GA network for PVA focusing on quality aspects;
• Ensure the budget spent wisely, effectively, and efficiently across GA network that meet PVA requirement and direction.
Job responsibilities
1. GA Governance:
• Develop and lead the oversight of operational governance framework for GA network to ensure the GA operations quality aligned with PVA and Group standard;
• Maintain and develop standards of GA operations ensuring an appropriate risk based approach is adopted for controls, checks and balances, and GA records are well maintained to a good and proper standard;
• Conduct regular reviews of appropriate MI to make recommendations on how the information can be used to identify and mitigate potential risks and make sound business decisions at Senior Management level;
• Takes ownership of any ongoing mitigating actions that are required to ensure that GA is operating within the required standards;
• Work with regulatory compliance function to analyze and review the regulatory and legislative change for policy and procedures update where relevant;
• Provide frequent education to GA network on overall GA governance framework and process, and its implication to raise the awareness to ensure compliance to changes and minimize exposure to risk.
2. GA Audit Management:
• Develop and lead an appropriate procedure to manage the preparation, review and checking of audits and ownership of respective action plans, ensuring compliance with deadlines and appropriate documentation is available to the Senior Management team to evidence that actions have been taken and integrated into the GA daily operations.
3. GA Operations Management:
• Develop, maintain and update GA operating rhythms that aligned with PVA business strategy;
• Actively participate, lead and drive the policies and procedures of GA operations from end-to-end cycle (expansion to termination process) to ensure the appropriate operations and governance aspects are well reflected, as well as the check and review controls are defined and designed accordingly;
• Work closely with Agency Distribution in designing and implementing sales initiatives including agency compensation policies and service allowance under sustainable growth perspective;
• Provide support to GA network in developing financial plans (P&L), risk & people management.
4. Financial Management:
• Manage and monitor financial process and procedures (budgeting, forecasting) for all expenses spent for GA support-related activities (i.e Local Corporate Social Responsibilities, GA workshops and events);
• Join-hand with Agency Distribution in developing financial planning to support GA network in revenue growth and sustainable success with PVA.
5. People Management:
• Provide training/ coaching to all direct reports in technical matters as well as managing people skills;
• Develop subordinates and build talents for key roles and succession planning;
• Attract talent for the organization.
6. Relationship Management:
•
Develop a wide range of relationships and networks within Operations & other departments that support for initiatives implementation or advice quality to GAD/GA staff.
7. Others:
to be assigned by the Line manager or Company’s management (if any).
Job Accountabilities
• Ensuring that GA business is operated and governed in a standard and updated framework that complies with PVA and Group requirement, government/local authorities’ requirement;
• Ensuring that GA Audit exercises are completed on a frequent basis; Identifying remedial actions from Audit findings and follow up with respective stakeholders to ensure effective implementation and continuous improvement;
• Ensuring that there is adequate and sufficient involvement, guidance and support in collaboration with Agency Distribution to GA network development;
• Ensuring the budget spent wisely, effectively, and efficiently across GA network that meet PVA requirement and direction.

Competitive compensation programs Review and enhance compensation programs
,#Competitive benefit programs

Corporate Governance, Governance, Risk Compliance, Risk Governance, Risk-based auditing