IT Business Analyst

Main Duties/ Tasks
A Business Analyst (BA) in IT acts as a bridge between business needs and IT solutions by analyzing requirements, optimizing processes, and leading IT implementations. This role enhances efficiency, drives process digitalization, and ensures compliance with industry standards to maximize IT value and system utilization.
Details are indicated as follows:
 Functional Work:
Business & Requirement Analysis
• Gather, document, and analyze business requirements.
• Translate business needs into functional and technical specifications.
• Identify process inefficiencies and recommend improvements
IT Solution Development & Implementation
• Collaborate with IT teams to design and implement solutions.
• Support software development, system upgrades, and integrations.
• Conduct User Acceptance Testing (UAT), training and validate system functionality.
Process Optimization & Digitalization
• Analyze existing workflows and suggest automation opportunities.
• Enhance system utilization and drive digital adoption.
• Support business process reengineering initiatives.
Compliance, Risk, & Quality Assurance
• Ensure IT solutions align with industry standards and best practices.
• Identify risks in IT projects and recommend mitigation strategies.
• Maintain documentation and compliance with rules and regulatory requirements.
 Procurement:
• Define and document the Scope of Work (SOW) for IT projects and services.
• Collaborate with stakeholders to identify technical and functional criteria for procurement.
• Evaluation vendor proposals and ensuring alignment with business needs.
 Reporting:
• Prepare report for project status, cost, etc in subject area.
 Budgeting:
• Assist in IT budgeting by analyzing costs and financial feasibility.
 Policy and Procedure:
• Contribute to buiding the Improvement process & procedures/standards.
• Follow the IT Improvement process & procedures/standard.
 Building Capability of Teams:
• Organize hands-on training for in scope area.
• Providing training, coaching, and mentoring to IT staff and stakeholders.
 Other tasks assigned by Managers and superiors.

High level health insurance for employee and children under 18Y
,#Transportation for working and back to Hanoi in Weekend
,#Free Accommodation/ Nhà ở miễn phí

Requirement Analysis, Resource Modelling, Stakeholder Management, Gap Analysis, Critical Thinking