IT Support HN - Authentication (English - Open to Freshers)
ITECHWX COMPANY LIMITED
12th Floor, Opal Tower 92 Nguyen Huu Canh Street, Ward 22, Binh Thanh District, Ho Chi Minh city, Vietnam
Còn 2 tuần để ứng tuyển
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hà Nội
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
IT Support
Mô tả công việc
What is Azure Authentication?
Azure Authentication
is a core component of Microsoft Entra ID (formerly Azure Active Directory - Azure AD)
, responsible for verifying user and application identities
within the Azure ecosystem.
- Primary Goal
: Ensuring secure access control to applications, systems, and data by authenticating users and devices.
- Key Authentication Methods
:
+ Certificate-based Authentication (CBA) – Uses digital certificates for authentication.
+ Passwordless Authentication – Uses Windows Hello, FIDO2, or Microsoft Authenticator.
+ Password-based Authentication – Traditional username & password login.
+ Multi-FactorAuthentication (MFA) – Adds an extra layer of security.
+ Single Sign-On (SSO) – Allows users to log in once and access multiple apps.
- Why It Matters?
Enhances enterprise security
and prevents identity-based attacks.
Protects users against phishing, brute force attacks, and credential theft.
Integrates with key Microsoft services like Microsoft 365, Azure Virtual Desktop, SharePoint, Teams.
YOU WILL:
• Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups as
needed to resolve moderately complex customer issues.
• Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement
• Provides feedback to improve products to more senior engineers or technical advisors.
• Identifies potential defects and escalates to more senior engineers to resolve.
• Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
• Follows processes provided by the business.
• Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
Azure Authentication
is a core component of Microsoft Entra ID (formerly Azure Active Directory - Azure AD)
, responsible for verifying user and application identities
within the Azure ecosystem.
- Primary Goal
: Ensuring secure access control to applications, systems, and data by authenticating users and devices.
- Key Authentication Methods
:
+ Certificate-based Authentication (CBA) – Uses digital certificates for authentication.
+ Passwordless Authentication – Uses Windows Hello, FIDO2, or Microsoft Authenticator.
+ Password-based Authentication – Traditional username & password login.
+ Multi-FactorAuthentication (MFA) – Adds an extra layer of security.
+ Single Sign-On (SSO) – Allows users to log in once and access multiple apps.
- Why It Matters?
Enhances enterprise security
and prevents identity-based attacks.
Protects users against phishing, brute force attacks, and credential theft.
Integrates with key Microsoft services like Microsoft 365, Azure Virtual Desktop, SharePoint, Teams.
YOU WILL:
• Reviews issues and contacts customers to understand issues. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
• Resolves or escalates multiple and varied customer issues. Documents technical work and research.
• Analyzes problems and develops solutions for customer needs using log analysis and other proprietary tools.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups as
needed to resolve moderately complex customer issues.
• Attends readiness training and non-technical training to ensure that they become proficient in support topics. Product/Process Improvement
• Provides feedback to improve products to more senior engineers or technical advisors.
• Identifies potential defects and escalates to more senior engineers to resolve.
• Uses automated tools to deliver solutions for a wide range of issues. Provides feedback on how to improve automated tools.
• Follows processes provided by the business.
• Attends case triage meetings or case discussions to collaborate and share ideas to resolve problems.
Quyền lợi được hưởng
Annual Health Checkup
,#20 days leave (12 days of annual leave and 8 days of sick leave)
,#Training will be offered
,#Activities: Birthday party, Employee engagement activities.
,#Salary ranges from 18.000.000VND
Salary at 100% during the probationary period
90% contribution of the gross salary to social insurance
An employee who works at night (10PM -6 AM) will be paid an additional amount of 30% of the normal salary + PVI in
,#20 days leave (12 days of annual leave and 8 days of sick leave)
,#Training will be offered
,#Activities: Birthday party, Employee engagement activities.
,#Salary ranges from 18.000.000VND
Salary at 100% during the probationary period
90% contribution of the gross salary to social insurance
An employee who works at night (10PM -6 AM) will be paid an additional amount of 30% of the normal salary + PVI in
Yêu cầu kỹ năng
Solve Technical Issues, Technical Advice, Technical Support, Azure Authentication, General Troubleshooting
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Junior IT Support, eCommerce (Up to 30 Months of Salary Per Year, Annual Income Up to $14,000) Crossian Việt Nam Thỏa thuận Còn 3 tuần để ứng tuyển
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IT Support HN - Authentication (English - Open to Freshers) ITECHWX COMPANY LIMITED Thỏa thuận Còn 2 tuần để ứng tuyển