Japanese Business Support - Call Center Staff

Hitachi Digital Services Floor 3rd, 4th Helios Building - Floor 9th QTSC9 Building, Quang Trung Software City, Tan Chanh Hiep Ward, District 12
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Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

Working Location:
Ho Chi Minh city, or Ha Noi city, or Da Nang city.
Japanese Business Support - Call Center Staff who will provide business operation support service to Japanese clients. The position involves daily communication with Japanese client to handle various kinds of service requests as follows:
• Handle queries, questions from customer.
• Check the operation/process in system.
• Give answer and resolution for customer's questions/difficulties.
• Collaborate with multiple team (Japanese team, India team) to analyze and resolve the problem.

Quyền lợi được hưởng

* 13th-month salary, bonus, allowance for valid language cert. (Toeic >=700, IELTS >=6.0, JLPT >=N3)
,#* Premium health and accident insurance, annual medical check-up program.
,#* National holidays, 13 days of annual leave, 1 day of anniversary, 1 additional day for Christmas.

Yêu cầu kỹ năng

Japanese, Customer Support, Microsoft Office, English, Document Translating