Nhân Viên Kiểm Soát Chất Lượng Kiểm Duyệt

Gear Inc is seeking a QA (Quality Assurance)
Officer for our Moderation teams on a full time basis. The ideal candidate will play a crucial role in ensuring the implementation and efficiency of quality.
Main Responsibilities:
Review the implementation & efficiency of quality and inspection systems;
Investigate customer's claims and non-conformance issues;
Develop, recommend and monitor corrective and preventative actions;
Analyze data to identify areas for improvement in the quality systems;
Plan, conduct & monitor testing and inspection of materials and products to ensure the quality's product;
Evaluate audit findings and implement appropriate corrective action.

1. Salary and Benefits
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Summer vacation (Paid days off and bonus);
Attractive salary and benefits and annual salary review;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check, annual flu vaccination;
Paid leave (12 days/year).
2. Working Environment
Standing desks if you like, Modern hardware, No dress code, Free drinks (coffee, tea, etc.);
Flexible working hours, we work 40 hours per week (Monday-Sunday);
International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
Training and career development opportunities;
Free in-house gym and game room for everyone. We love board games, video games, PS5, ping pong, football tables, and VR games.

Proficient in English, particularly in reading and understanding the requirements of foreign clients;
Proficient skills with MS Office and Google Drive;
Be detail oriented with strong analytical skills;
Have good communication skills is an advantage;
Willingness to handle multi-project;
Prior experience or skills related to Quality Assurance are preferable;
Knowledgeable in the BPO sector, for example customer support, service analysis, and call center operations;
Able to work on Holidays is preferable.