Nhân Viên Kiểm Soát Chất Lượng (QA)

Gear Inc is seeking a QA (Quality Assurance) Officer for our Moderation teams on a full time basis. The ideal candidate will play a crucial role in ensuring the implementation and efficiency of quality.
Main Responsibilities:
Plan, conduct & monitor testing and inspection of materials and products to ensure the quality's product;
Review the implementation & efficiency of quality and inspection systems;
Investigate customer's claims and non-conformance issues;
Develop, recommend and monitor corrective and preventative actions;
Analyze data to identify areas for improvement in the quality systems;
Evaluate audit findings and implement appropriate corrective action.

1. Salary and Benefits
Attractive salary and benefits and annual salary review;
Annual health check, annual flu vaccination;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Summer vacation (Paid days off and bonus);
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Paid leave (12 days/year).
2. Working Environment
International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
Training and career development opportunities;
Standing desks if you like, Modern hardware, No dress code, Free drinks (coffee, tea, etc.);
Flexible working hours, we work 40 hours per week (Monday-Sunday);
Free in-house gym and game room for everyone. We love board games, video games, PS5, ping pong, football tables, and VR games.

Proficient in English, particularly in reading and understanding the requirements of foreign clients;
Prior experience or skills related to Quality Assurance are preferable;
Knowledgeable in the BPO sector, for example customer support, service analysis, and call center operations;
Proficient skills with MS Office and Google Drive;
Be detail oriented with strong analytical skills;
Have good communication skills is an advantage;
Able to work on Holidays is preferable.
Willingness to handle multi-project;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.