Operational Risk Management - Lương Thưởng Hấp Dẫn

Perform risk review and assessment from abnormal suspicious factors under the operating guidelines
Establish and implement technological solutions/systems/tools within the scope of risk management under the operational orientation of OpenCommerce Group’s products and services related to digital wallet transactions, international card payments
Coordinate with other development teams to implement and fully comply with digital wallet and payment processing rules/regulations of the State Bank of Vietnam and the International Card Organization.
Analyze alerts and investigate fraudulent transactional activities in risk identification and migration for the respective businesses
Develop and implement operational risk policies, regulations, risk procedures, guidelines, and key risk indicators on risk management operations (e.g., Credit Risk, Fraud)
Contact customers using the existing contact strategy for suspected fraud factors to verify/validate suspicious transactions via outbound calls/emails.
Monitor risks against limits and thresholds to resolve them within a set timeline to ensure that fraud loss does not exceed the plan
Produce daily/weekly reports to management and respective reports to other relevant cross-teams.

You'll find this place irresistible
Enjoy top-tier compensation, including:
13th-month salary
24 remote working days per year
Performance bonuses that could boost your income up to 02 months' salary
12 days of annual paid leave
Company trips and team bonding activities
Monthly NET take-home pay that leaves you smiling
Flexible working time, from Monday to Friday; weekends are yours
Elevate your creativity and productivity in our modern workspace
Especially:
Blaze a trail to success with our super-fast career track
Shine like a rock star in our fast-growing global B2B SaaS squad
Collaborate with the brightest and coolest minds from across the globe
Be yourself, knowing you're valued and groomed to be your absolute best.

Good understanding of rules/regulations of the International Card Organization regarding digital payment of banks, digital wallets, and payment processing gateways.
At least 1-2 years of work experience and familiarity with Risk Management practices including case investigation, fraud risk controls, regulatory requirements, and market practices.
Experience with data visualization tools like Power BI & have ability to use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
Fluent in English with strong communication skills (both written and verbal)
Knowledge of coding for analytics and data manipulation like SQL, and Python is a plus
Ability to work independently and collaboratively to carry out action plans throughout the project.
Good data analytical, problem-solving, decision-making, and communication skills