Process Analyst
Home Credit Vietnam - Explore Your Dream Team
Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
Còn 4 tuần để ứng tuyển
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
*According to Decree No.13/2023/ND-CP on protecting personal data (“PDP”), Home Credit Vietnam would apply "Personal Data Processing Agreement" with all candidates to ensure compliance with the decree.
By submitting this application to Home Credit Vietnam Finance Company Limited through LinkedIn, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link
https://career.homecredit.vn/vn/article/id/217.
KEY RESPONSIBILITIES
Process design and analysis
- Impact assessment to identify gaps and devise mitigation plans for key projects/initiatives of the company
- Partner with business and technical stakeholders to
- Process mapping and analysis using BPMN standards incorporating operating and system flows, while considering customer journey and experience
Process documentation
- Ensure documentation policies and standards meet compliance requirements
- Document processes and updates, ensuring clarity and compliance with company standards
- Obtain necessary approvals for internal documents impacted by process changes
- Stay up to date on company’s policies and procedures
Process improvement
- Apply a structure approach to enrich domain knowledge to work with business and initiate the discussion with business and technical stakeholders to define and analyze pain points, key gaps, metrics to identify potential for enhancement
Change management
- Facilitate for the change registration process to ensure that the system runs smoothly; and requestors have necessary supports and seamless experiences.
- Participate in change implementation including UAT testing, reviewing training and communication materials, and other activities to ensure new processes are properly cascaded
By submitting this application to Home Credit Vietnam Finance Company Limited through LinkedIn, you agree to allow Home Credit to proceed your provided information in accordance with Personal Data Processing Agreement that you have read, fully understood and agreed to the entire content at link
https://career.homecredit.vn/vn/article/id/217.
KEY RESPONSIBILITIES
Process design and analysis
- Impact assessment to identify gaps and devise mitigation plans for key projects/initiatives of the company
- Partner with business and technical stakeholders to
- Process mapping and analysis using BPMN standards incorporating operating and system flows, while considering customer journey and experience
Process documentation
- Ensure documentation policies and standards meet compliance requirements
- Document processes and updates, ensuring clarity and compliance with company standards
- Obtain necessary approvals for internal documents impacted by process changes
- Stay up to date on company’s policies and procedures
Process improvement
- Apply a structure approach to enrich domain knowledge to work with business and initiate the discussion with business and technical stakeholders to define and analyze pain points, key gaps, metrics to identify potential for enhancement
Change management
- Facilitate for the change registration process to ensure that the system runs smoothly; and requestors have necessary supports and seamless experiences.
- Participate in change implementation including UAT testing, reviewing training and communication materials, and other activities to ensure new processes are properly cascaded
Quyền lợi được hưởng
13th Salary Fixed and KPI Bonus
,#Premium Health Care for employees (personal/family dependents)
,#15/18 Annual Leaves
,#Premium Health Care for employees (personal/family dependents)
,#15/18 Annual Leaves
Yêu cầu kỹ năng
Project Management, Process Analysis, Business Analysis, Business Process Transformation, Audit
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