Receptionist - Nhân Viên Lễ Tân

Greets guest courteously upon arrival.
Keeps an accurate room status at all time.
Advises all guests of their room numbers and room rates.
Promotes in-house service facilities in order to increase revenues.
Actively participates in group rooming.
Handles complaints efficiently and promptly.
Handles guest needs, inquiries and requests.
Reports daily activity on log book.
Maintains good employee relations.
Ensures that all pertinent information is recorded on Registration cards.
Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Salinda Standards.
Complies with hotel health, safety and hygiene policy.
Well-groomed, neat and tidy at work.
Performs related duties and special projects as assigned.
Check-out guest.
Strictly comply the Hotel regulation and Employee Handbook.
Implement Department Head’s instruction and assignment

Accommodation & meals
Base on Labour Law and Company's policy
100% service charge

Good at English
1 years expriences at the same position in resort
Can work under multitasks