Reservations and Operations Support

Công Ty TNHH Movv VIỆT NAM A6.10, Tầng 6, Tòa Nhà Saigon Royal, 34-35 Bến Vân Đồn, Phường 13, Quận 4, TP Hồ Chí Minh, Việt Nam Còn 2 tuần để ứng tuyển

Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

We are seeking a qualified individual to join our team as a reservation and operation support member.
JOB DESCRIPTION
• Obtain supplier rates and contact our network of suppliers for various services such as transportation, golf, and hotels.
• Keep track of contracts, payables, and ensure timely settlement by coordinating with other departments.
• Offer service consultation to travelers worldwide via WhatsApp, phone calls, and emails by gathering their travel requirements.
• Coordinate and adjust service bookings with domestic and international partners to meet customer requirements.
• Provide travel quotes and itineraries using internal systems.
• Monitor trips during the transportation process and address any issues promptly to ensure a smooth flow of service from start to finish.
• Collaborate and engage with both domestic and international partners and vendors. Foster positive relationships with suppliers to uphold high service standards and competitive pricing.
• Maintain a comprehensive supplier database by regularly updating product details, prices, and policies.
• Conduct market research to recommend effective strategies and introduce innovative products for customer attraction.
LOCATION AND WORKING HOURS
• Office: Located in District 4, HCMC, and also remote work options available.
• Working Hours: Flexitime - Maximum 40 hours per week.

Quyền lợi được hưởng

Annual salary increments based on performance
,#State Social insurance, Health insurance, and Unemployment insurance as per State regulations after a 2-month probation period
,#Work-provided Laptop/PC; Phone charge subsidies.

Yêu cầu kỹ năng

English, Tourism, Customer Care Mindset, Tour Booking, Reservation