RETAIL LEISURE CONSULTANT – ENGLISH SPEAKING MARKETS
Trails Of Indochina Limited (Toi)
2/27 Quach Van Tuan, Ward 12, Tan Binh District, HCMC, Vietnam
Hết hạn
Xóa tin
Chi tiết tuyển dụng
Mức lương:
Thỏa thuận
Khu vực:
Hồ Chí Minh
Chức vụ:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Lĩnh vực:
Khác
Mô tả công việc
- Gather information to fully understand agent requests and present options to meet their needs.
- Liaison with Product and Reservations departments to ensure feasibility of options.
- Identify and take action to up-sell and promote all TOI destinations, Tailored Experiences, and partner products.
- Prepare proposals and quotes for retail agents or direct clients up to 80% of each day.
- Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.
- Send final confirmation and any travel documents or vouchers to agents.
- Negotiate fees and changes with agents (where necessary) to gain agreement.
- Report any errors regarding information on Tourplan to Supervisor.
- Send individual booking invoices to agents or direct clients when bookings are confirmed.
- Attend regular training courses to keep up to date with both product and procedure.
- Co-ordinate with Product Department to update content and tariffs.
- Maintain relationships with retail travel agents by ensuring personal service is optimized.
- Keep others informed by sharing information.
- Work with operations or reservations to help solve problems for clients on the ground when required.
- Inform the product department of any product feedback.
- Liaison with Product and Reservations departments to ensure feasibility of options.
- Identify and take action to up-sell and promote all TOI destinations, Tailored Experiences, and partner products.
- Prepare proposals and quotes for retail agents or direct clients up to 80% of each day.
- Take ownership of and monitor individual sales process and follow up with agents to increase booking conversion.
- Send final confirmation and any travel documents or vouchers to agents.
- Negotiate fees and changes with agents (where necessary) to gain agreement.
- Report any errors regarding information on Tourplan to Supervisor.
- Send individual booking invoices to agents or direct clients when bookings are confirmed.
- Attend regular training courses to keep up to date with both product and procedure.
- Co-ordinate with Product Department to update content and tariffs.
- Maintain relationships with retail travel agents by ensuring personal service is optimized.
- Keep others informed by sharing information.
- Work with operations or reservations to help solve problems for clients on the ground when required.
- Inform the product department of any product feedback.
Quyền lợi được hưởng
- 13th salary
- Public holiday bonus
- Incentive bonus
- Public holiday bonus
- Incentive bonus
Yêu cầu kỹ năng
MS Office, Negotiation, Tour Guiding, Tour Sales, Tourism
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Giám Đốc Thúc Đẩy Bán Khách Hàng Cá Nhân - Phòng Quản Lý Bán Hàng - Khối Ngân Hàng Cá Nhân Ngân hàng TMCP Tiên Phong (TPBank) Thỏa thuận