Sale Coordinator (Merchandise Customer Service)

TPF Group Unit D3-1, 3rd floor, Standard Factory D, Lot Va.04b located on Road 24 & 17, Industrial Park within Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh
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Chi tiết tuyển dụng

Mức lương: Thỏa thuận
Khu vực: Hồ Chí Minh
Chức vụ: Nhân viên
Hình thức làm việc: Toàn thời gian
Lĩnh vực: Khác

Mô tả công việc

To form part of our team of experts in Ho Chi Minh city, we are looking for a highly motivated Sale Coordinator to assist and provide the best support to our Account Manager in Australia.
- Position : Sale Coordinator
- Level : Senior
- Working place : Unit D3-1, 3rd floor, Standard Factory D, Lot Va.04b located on Road 24 & 17, Industrial Park within Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh city
- Division : VN Sales Support
- Working time : 6:00 am – 3:00 pm, Monday – Friday
1. Role description:
This role is to provide services to Account Managers and external clients in Australia. Your key responsibility is to ensure our internal and external clients received exception level of services.
You will take ownership of your projects, and act as a specialist to your clients, an intermediary between internal and external stakeholders to provide clients with the best services.
Includes duties such as project tracking, sale support, production and administrative tasks for our merchandise requests:
- Provide day to day support to Account Manager from pre-sale, order processing to after-sale service to client.
- Manage and maintain an accurate, timely and updated WIPs, product portfolio, sale program, inventory, quote system.
- Coordinate production plan & dispatching plan to meet client’s timeline.
- Monitor order processing after order is confirmed.
- Day to day work with internal teams including Studio, IT, Ecommerce, Finance and Warehouse to meet timing plans of the order, sale program.
- Inventory management.
- Data management:
o Liaise with Clients to receive full information of their customers and input the data into system in accurate & timely manner.
o Closely collaborate with Warehouse team to process customer orders and ensure the delivery timelines are met.
- Provide day to day support functions for assigned Team Leader/ Manager.

Quyền lợi được hưởng

Premium healthcare insurance
Annual health check-up
,#16 days of annual leave and 06 days of sick leave
,#Lunch allowance

Yêu cầu kỹ năng

Inventory Management, Merchandise Development, Customer Service, English, Sale Support